We understand that life doesn’t always go as planned
Sometimes schedules and plans change. When things get in the way of attending a session, we can help by offering a little extra flexibility. Because we believe in a consistent approach to learning and giving children every opportunity to progress, we want to help save valuable tuition time.
That’s why we offer what we call Catch Up Sessions.
If you are unable to attend a lesson and can offer us at least 24 hours’ notice, you can bank the time as a Catch Up Session. You can then use this lesson at available times, while your child is enrolled at INICIO. The session can be held for three months from the date of the original scheduled lesson.
When emergencies happen
We hope that you understand that cancellations within 24 hours of the arranged time cannot be rescheduled, so the session will be missed. If you’re running late or have a last minute change, please send a text to our Urgent Text Service on 077754 391 905.